Brows our selection of shelf stable gourmet seafood products. 
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Frequently Asked Questions

Account and Registration
General Questions
Ordering and Shipping
Product Information
Support and Contact

What are the payment terms?

Currently we are asking customer to order and checkout using our online store. For larger orders or enquiry into other terms please reach out to us.

How do I set up a wholesale account?

You can register for a wholesale account here. Once your application is reviewed, we'll send you login details.

What products do you offer for wholesale?

We offer a curated selection of St. Jean's canned seafood and Gratitude Seafood in travel-ready retort pouches, as well as a range of gift boxes.

What is the minimum order quantity?

The minimum order quantity varies by product but generally starts at one case.

Do you offer volume discounts?

Yes, we offer volume discounts for larger orders. Please contact our sales team for more information.

How do I place an order?

Orders can be placed directly through our wholesale website once you've logged into your account.

What are the shipping options?

We currently offer live rates for ground shipping via FedEx and Canada Post. For larger LTL shipments please reach out for a quote.

Do you ship internationally?

Currently, we focus on domestic shipping but may consider international orders on a case-by-case basis.

Are your products sustainably sourced?

Yes, sustainability is a core value for us. We are committed to responsible sourcing and fishing practices.

How should the products be stored?

Our canned seafood should be stored in a cool, dry place, while retort pouches should be stored according to the instructions on the packaging.

Who do I contact for account-specific questions?

For account-specific inquiries, please use the dedicated account support channels listed on our Contact page.

What if I have a question that's not listed here?

If you have a question that's not covered in this FAQ, feel free to reach out to us through our Contact Us page or directly at info@stjeans.com

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